Record money recovered on a written-off debt
Quick answerIn MAJA Books open the write-off under Sales → Bad Debt Relief and click Record Recovery (or go to Sales → Bad Debt Recovery → New Bad Debt Recovery), enter the date, amount and the bank it was deposited to, and click Post Recovery — MAJA books the receipt, recognises recovery income and reinstates the VAT that was relieved.
Steps
- Open MAJA Books and click Sales in the left menu, then Bad Debt Relief, and open the write-off. Click Record Recovery. - Or click Bad Debt Recovery in the left menu and then New Bad Debt Recovery.
- In Original Bad Debt Relief *, check the write-off being recovered. MAJA shows the original write-off, the VAT relieved, what was already recovered and what is still recoverable.
- Set the Recovery Date *.
- Check Recovery Amount * (the remaining recoverable amount is filled in). Optionally choose Salesman and Collector.
- Choose Deposit To (Bank) * and the Payment Method: Bank Transfer, Cash or Cheque.
- Optionally add Notes and attach the cheque copy or receipt evidence.
- Click Post Recovery.
What MAJA does for you
- MAJA posts two journals: the receipt (Dr Bank / Cr Accounts Receivable) and the recognition (Dr Accounts Receivable / Cr Recovery Income + Cr Output VAT).
- The VAT reinstated is worked out from the original relief, in the same proportion — you are never asked for it. If no VAT relief was claimed, all of it is income.
- The original invoice stays as it was; the customer statement shows both entries.
Good to know
- The amount cannot be more than what is still recoverable on that write-off.
- If no write-off has a recoverable balance, MAJA says No written-off debts with a recoverable balance.
- For a cheque, the recovery date must be the day the bank credited it. A future date is refused, and MAJA asks you to confirm the date before posting.
Related guides
Write off a bad debt and claim VAT bad debt reliefRecord a payment received from the Payments Received screenPeople also ask
- A customer paid an invoice I wrote off — how do I record it in MAJA Books?
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- Do I pay VAT again on a recovered bad debt in MAJA Books?
- How do I reverse bad debt relief in MAJA?
Still stuck? In the app, tap the ? button at the top and choose Chat with MAJA support — the screen you are on goes with your message and the reply comes to the same place (within one working day). Or write to support@majabooks.com, or ask MAJA's assistant (the round button at the bottom right of MAJA Books).