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Record money recovered on a written-off debt

Quick answerIn MAJA Books open the write-off under Sales → Bad Debt Relief and click Record Recovery (or go to Sales → Bad Debt Recovery → New Bad Debt Recovery), enter the date, amount and the bank it was deposited to, and click Post Recovery — MAJA books the receipt, recognises recovery income and reinstates the VAT that was relieved.
Where: MAJA Books → Sales → Bad Debt Recovery → New Bad Debt RecoveryWho: Any user whose role allows recording payments received

Steps

  1. Open MAJA Books and click Sales in the left menu, then Bad Debt Relief, and open the write-off. Click Record Recovery. - Or click Bad Debt Recovery in the left menu and then New Bad Debt Recovery.
  2. In Original Bad Debt Relief *, check the write-off being recovered. MAJA shows the original write-off, the VAT relieved, what was already recovered and what is still recoverable.
  3. Set the Recovery Date *.
  4. Check Recovery Amount * (the remaining recoverable amount is filled in). Optionally choose Salesman and Collector.
  5. Choose Deposit To (Bank) * and the Payment Method: Bank Transfer, Cash or Cheque.
  6. Optionally add Notes and attach the cheque copy or receipt evidence.
  7. Click Post Recovery.

What MAJA does for you

  • MAJA posts two journals: the receipt (Dr Bank / Cr Accounts Receivable) and the recognition (Dr Accounts Receivable / Cr Recovery Income + Cr Output VAT).
  • The VAT reinstated is worked out from the original relief, in the same proportion — you are never asked for it. If no VAT relief was claimed, all of it is income.
  • The original invoice stays as it was; the customer statement shows both entries.

Good to know

  • The amount cannot be more than what is still recoverable on that write-off.
  • If no write-off has a recoverable balance, MAJA says No written-off debts with a recoverable balance.
  • For a cheque, the recovery date must be the day the bank credited it. A future date is refused, and MAJA asks you to confirm the date before posting.
People also ask
  • A customer paid an invoice I wrote off — how do I record it in MAJA Books?
  • How do I record a bad debt recovery in MAJA?
  • Do I pay VAT again on a recovered bad debt in MAJA Books?
  • How do I reverse bad debt relief in MAJA?
Still stuck? In the app, tap the ? button at the top and choose Chat with MAJA support — the screen you are on goes with your message and the reply comes to the same place (within one working day). Or write to support@majabooks.com, or ask MAJA's assistant (the round button at the bottom right of MAJA Books).