Help centre › MAJA Books › Sales

Add a customer with TRN and Arabic name

Quick answerIn MAJA Books go to Sales → Customers → New Customer, enter the display name (and Arabic name), choose the Tax Treatment and enter the 15-digit TRN for a VAT-registered customer, set the place of supply and the emirate on the Address tab, and click Save Customer.
Where: MAJA Books → Sales → Customers → New CustomerWho: Any user whose role allows creating customers

Steps

  1. Open MAJA Books and click Sales in the left menu, then Customers.
  2. Click New Customer.
  3. Choose Customer Type: Business or Individual.
  4. Optionally fill Primary Contact (salutation, first and last name) and Company Name.
  5. Enter Display Name * — the name shown on invoices — and, if you want it on documents, Display Name (Arabic).
  6. Optionally choose a Default Salesman, and fill Email Address, Work Phone, Mobile and Customer Language.
  7. Leave Customer Number * as shown, or type your own.
  8. On the Other Details tab, choose the Tax Treatment *: VAT Registered, Non VAT Registered, VAT Registered — Designated Zone, GCC VAT Registered, GCC Non VAT Registered or Non GCC.
  9. Enter TRN (VAT Reg. No.) — 15 digits — for a VAT-registered customer.
  10. Choose Place of Supply * and, if needed, Trade Licence, Currency, Opening Balance (AED), Credit Limit (AED) and Payment Terms (days).
  11. On the Address tab, fill Attention, P.O. Box, Address (Street), City, Emirate * and Country *.
  12. Optionally add internal Remarks on the Remarks tab.
  13. Click Save Customer.

What MAJA does for you

  • The customer's TRN is copied onto every invoice you raise for them, and the Arabic name appears on the invoice under the English one.
  • The emirate (or country) is proposed as the place of supply on new invoices, which sets the VAT rate and the emirate box on the VAT return.
  • Opening the customer from the list shows Overview, Transactions and Statement tabs, with Edit and New Invoice buttons.

Good to know

  • VAT Registered and VAT Registered — Designated Zone need a TRN of exactly 15 digits. MAJA says so if it is missing or short.
  • A non-registered treatment with a TRN entered is refused — clear the TRN or change the treatment.
  • Country is required; for a UAE customer the Emirate is required too, because it is the place of supply.
  • The TRN box accepts digits only, so typing "TRN" in front of the number is not possible.
  • When you edit a customer's details later, MAJA asks whether existing documents should be re-stamped or left as they were; protected (locked, filed or e-cleared) documents always stay as they are.
People also ask
  • How do I add a customer in MAJA Books?
  • Where do I enter a customer's TRN in MAJA?
  • How do I add the customer's Arabic name for invoices in MAJA Books?
  • Why does MAJA ask for the customer's emirate?
Still stuck? In the app, tap the ? button at the top and choose Chat with MAJA support — the screen you are on goes with your message and the reply comes to the same place (within one working day). Or write to support@majabooks.com, or ask MAJA's assistant (the round button at the bottom right of MAJA Books).