Take orders on a phone with the waiter pad
Quick answerOpen /pos/waiter on the waiter's phone, sign in once with the restaurant's MAJA account, tap your name and PIN, then tap a table, + Add items, and Send to the kitchen; tap Bill when the guests want to pay — the till prints the bill and takes the payment.
Before you start
- Tables are set up and each waiter is a cashier with a PIN.
- The phone needs the internet.
Steps
- On the phone, open your MAJA address followed by /pos/waiter.
- Sign in with the MAJA account the restaurant's tills use, then tap Sign in. This is done once per phone.
- Under "Who are you?" tap your name, type your PIN and tap OK.
- My tables shows the tables you opened; All tables shows the whole floor.
- Tap a free table, set the guests and tap Open the order.
- Tap + Add items, search or browse the menu and tap the dishes. Pick any add-ons.
- Tap Review the order. Tap a line to set its seat (S1–S6), add a note for the kitchen ("no onions, well done"), or Remove it, then Done.
- Tap Send to the kitchen.
- When the guests ask for the bill, tap Bill. The till prints the bill and takes the payment.
What MAJA does for you
- A green "Ready to serve" bar names your tables with dishes ready, and the phone pings.
- Guest calls from the table QR menu ("calls the waiter" or "asks for the bill") show at the top; tap Answered.
- The waiter stays signed in on the phone for 12 hours.
Good to know
- If approval is on, the lines wait for the till: "waiting for the till's approval".
- On a sent line you can mark it Not available or Cancel it with a reason. A line already cooking cannot be cancelled from the phone: "a cancel now goes to waste and needs a supervisor at the till".
- Tap switch waiter at the bottom of the floor to hand the phone to someone else.
- The waiter pad does not take payment.
Related guides
Open a table and send the order to the kitchenPrint the bill and take payment for a tableUse the kitchen screen and kitchen ticketsPeople also ask
- How do waiters take orders on their phone in MAJA POS?
- What is the MAJA POS waiter pad?
- How does the waiter know a dish is ready in MAJA POS?
- How to send a table order from a phone to the kitchen in MAJA
Still stuck? In the app, tap the ? button at the top and choose Chat with MAJA support — the screen you are on goes with your message and the reply comes to the same place (within one working day). Or write to support@majabooks.com, or ask MAJA's assistant (the round button at the bottom right of MAJA Books).