Help centre › MAJA POS › Offers & loyalty

Run loyalty points and members

Quick answerIn MAJA Books go to MAJA POS → Offers & members, click The scheme to switch points On and set points per dirham and a point's value, then use Make a member on customers; at the till, put the member on the sale and their points are earned, or spent with the Points button on the Payment sheet.
Where: MAJA Books → MAJA POS → Offers & membersWho: A MAJA Books user with the MAJA POS "manage" right sets it up; any cashier applies points

Steps — the scheme

  1. Open MAJA Books → MAJA POS → Offers & members.
  2. In the loyalty card, click The scheme.
  3. Tick On, name the scheme (it prints on the receipt), and set Points per dirham paid and A point is worth · AED.
  4. Set Fewest points spent at once, Points may pay at most · % of a sale and, if wanted, Expiry · months without movement (blank = never).
  5. Click Save.

Steps — members

  1. In Members, search a customer by name or phone and click Search.
  2. Click Make a member. Show members lists all members with their points.
  3. Use Give / take points to adjust a balance by hand.

Steps — at the till

  1. Put the customer on the sale (the Walk-in customer chip).
  2. Tap PAY. Under the method buttons, the sheet shows the member's points and what this sale earns.
  3. To spend points, tap Points, type the Points to spend (or tap all), and tap Apply the points. Take the rest as usual.

What MAJA does for you

  • Adds the points earned when the sale reaches the server. The part paid with points earns nothing.
  • Takes spent points off the balance on the server the moment they are applied, so they cannot be spent twice; removing them from the sale gives them back.
  • Books the value of points earned at each Z as a liability until they are spent or lapse.

Good to know

  • Points are read and spent online only; offline, the Points button does not appear.
  • Members also get any Member price offers.
  • Run the expiry lapses the points of members with no movement for the set months.
People also ask
  • How do I set up a loyalty program in MAJA POS?
  • How do customers earn and spend points in MAJA POS?
  • How do I make a customer a member in MAJA POS?
  • Can points be used offline in MAJA POS?
Still stuck? In the app, tap the ? button at the top and choose Chat with MAJA support — the screen you are on goes with your message and the reply comes to the same place (within one working day). Or write to support@majabooks.com, or ask MAJA's assistant (the round button at the bottom right of MAJA Books).