Take phone or WhatsApp delivery orders with your own drivers
Quick answerIn MAJA POS tap Deliveries → New order, type the phone, name and address and tap Start the order — scan the items, then tap Save order; mark it Packed, Send with driver, and when the driver is back tap Driver returns and Delivered · cash (or Card) to take the sale.
Before you start
- Optional: in Setup → Store & receipt, list your Drivers (comma separated) and choose a Delivery charge — the item with its Default delivery charge (incl. VAT).
Steps
- On Home tap Deliveries, then New order.
- Type the Phone (a known customer is found), the Name, the Address and any Note (for the packer and the driver). Adjust the delivery charge if shown.
- Tap Start the order — scan the items.
- Scan or tap the items. The PAY button now reads Save order; tap it.
- The packing slip prints. In Deliveries, tap Packed when the bag is ready.
- Tap Send with driver, tap or type the driver's name and tap Out for delivery. The delivery note prints, and you can send the customer a WhatsApp message.
- When the driver is back, tap Driver returns and pick the driver.
- For each order tap Delivered · cash …, Card (then type the slip's code) or Other. If it never arrived, tap Not delivered and give the reason.
What MAJA does for you
- Keeps the order on the till and parks it on the server: to pack → packed → out with a driver → delivered. Any till of the same store sees it in Deliveries (marked "on till T2") and can pack it, send it out or take the driver's cash — the till that acts takes the order over.
- Takes the sale only when the driver returns; the receipt is the tax invoice, and the cash goes into the drawer and the Z.
- An order with a dish goes to the kitchen when it is saved, if Café counter is on.
- An order never delivered records nothing.
Good to know
- A name and an address are required: "The address — where it goes".
- With no charge item set, the order carries no delivery charge line.
- Delivery orders are kept on the till where they were taken.
Related guides
Receive delivery-platform orders at the tillTake payment by cash, card or a split of bothSet up your own online ordering page and self-order kioskPeople also ask
- How do I take a delivery order by phone in MAJA POS?
- How do I manage my delivery drivers in MAJA POS?
- When is a delivery order paid in MAJA POS?
- How to record a delivery that was not delivered in MAJA POS
Still stuck? In the app, tap the ? button at the top and choose Chat with MAJA support — the screen you are on goes with your message and the reply comes to the same place (within one working day). Or write to support@majabooks.com, or ask MAJA's assistant (the round button at the bottom right of MAJA Books).