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Take phone or WhatsApp delivery orders with your own drivers

Quick answerIn MAJA POS tap Deliveries → New order, type the phone, name and address and tap Start the order — scan the items, then tap Save order; mark it Packed, Send with driver, and when the driver is back tap Driver returns and Delivered · cash (or Card) to take the sale.
Where: MAJA POS → Home → DeliveriesWho: Any cashier

Before you start

  • Optional: in Setup → Store & receipt, list your Drivers (comma separated) and choose a Delivery charge — the item with its Default delivery charge (incl. VAT).

Steps

  1. On Home tap Deliveries, then New order.
  2. Type the Phone (a known customer is found), the Name, the Address and any Note (for the packer and the driver). Adjust the delivery charge if shown.
  3. Tap Start the order — scan the items.
  4. Scan or tap the items. The PAY button now reads Save order; tap it.
  5. The packing slip prints. In Deliveries, tap Packed when the bag is ready.
  6. Tap Send with driver, tap or type the driver's name and tap Out for delivery. The delivery note prints, and you can send the customer a WhatsApp message.
  7. When the driver is back, tap Driver returns and pick the driver.
  8. For each order tap Delivered · cash …, Card (then type the slip's code) or Other. If it never arrived, tap Not delivered and give the reason.

What MAJA does for you

  • Keeps the order on the till and parks it on the server: to pack → packed → out with a driver → delivered. Any till of the same store sees it in Deliveries (marked "on till T2") and can pack it, send it out or take the driver's cash — the till that acts takes the order over.
  • Takes the sale only when the driver returns; the receipt is the tax invoice, and the cash goes into the drawer and the Z.
  • An order with a dish goes to the kitchen when it is saved, if Café counter is on.
  • An order never delivered records nothing.

Good to know

  • A name and an address are required: "The address — where it goes".
  • With no charge item set, the order carries no delivery charge line.
  • Delivery orders are kept on the till where they were taken.
People also ask
  • How do I take a delivery order by phone in MAJA POS?
  • How do I manage my delivery drivers in MAJA POS?
  • When is a delivery order paid in MAJA POS?
  • How to record a delivery that was not delivered in MAJA POS
Still stuck? In the app, tap the ? button at the top and choose Chat with MAJA support — the screen you are on goes with your message and the reply comes to the same place (within one working day). Or write to support@majabooks.com, or ask MAJA's assistant (the round button at the bottom right of MAJA Books).